Shipping & Returns

I offer free shipping on every order. My goal is to make your Reed Yoder Designs experience as seamless and stress-free as possible — that includes complimentary return shipping on all orders.

Because most pieces are made to order, delivery times can vary depending on the item. All orders are shipped via FedEx and are scheduled to arrive on or before the estimated delivery date provided in your order confirmation. Some items may ship sooner if they’re ready ahead of schedule, and you’ll receive a confirmation email with tracking details as soon as your piece is on its way.

Jewelry often marks a meaningful moment — and I’m honored to be part of those celebrations. If your order is meant as a surprise, please let me know so I can help you keep it that way. Special arrangements, such as Saturday delivery, a specific delivery date, or holding your package at a FedEx location, can be made upon request.

Each order is carefully packaged in sustainably sourced, FSC-certified materials, ready for gifting or safekeeping.

Returns & Exchanges

I want you to love your piece. If for any reason you’re not completely happy with your purchase, you’re welcome to request a return or exchange within 30 days of the date your order was available for shipment or pickup.

Holiday Extension:
Orders placed between November 1 and December 15 may be returned or exchanged through January 15, giving you extra time during the holiday season.

Eligibility

To qualify for a return or exchange, items must be in unworn, original condition.
The following pieces are not eligible for return:

  • Custom, modified, or personalized jewelry
  • Engraved items (engraving can be removed for a small fee)
  • Rings that have been resized

How to Return or Exchange

  1. Contact me at reedyoderdesigns@gmail.com to start the return process.
    I’ll provide a return authorization number and a complimentary FedEx shipping label.
  2. Pack your jewelry securely in the original packaging (or in a small ring box inside a double FedEx box).
    Be sure to include any promotional items or gifts that came with your purchase.
  3. Write your return authorization number on the outside of the box and affix the FedEx label.
  4. Drop off your package at a staffed FedEx location and ask for a receipt — this serves as proof of insured shipping.

Once your piece arrives safely, I’ll inspect it to ensure it’s in original condition. Refunds are typically processed within 5 business days and will be returned to your original payment method.

Resizing

I offer one complimentary ring resizing within one year of purchase, including free shipping both ways.
Some designs — such as eternity bands, alternative metals, or certain custom pieces — may not be resizable. I’ll always confirm before beginning any work.

A Note on International Orders

For international returns or repairs, all shipments must be sent back to the same country where the original order was delivered to avoid import duties or customs fees.

If you have any questions or need help with your return, exchange, or resize, please don’t hesitate to reach out. I’ll make sure the process is as smooth and stress-free as possible.

Warmly,
Reed Yoder
Reed Yoder Designs