Returns Policy

Returns & Exchanges

I want you to love your piece. If for any reason you’re not completely happy with your purchase, you’re welcome to request a return or exchange within 30 days of the date your order was available for shipment or pickup.

Holiday Extension:
Orders placed between November 1 and December 15 may be returned or exchanged through January 15, giving you extra time during the holiday season.

Eligibility

To qualify for a return or exchange, items must be in unworn, original condition.
The following pieces are not eligible for return:

  • Custom, modified, or personalized jewelry
  • Engraved items (engraving can be removed for a small fee)
  • Rings that have been resized

How to Return or Exchange

  1. Contact me at reedyoderdesigns@gmail.com to start the return process.
    I’ll provide a return authorization number and a complimentary FedEx shipping label.
  2. Pack your jewelry securely in the original packaging (or in a small ring box inside a double FedEx box).
    Be sure to include any promotional items or gifts that came with your purchase.
  3. Write your return authorization number on the outside of the box and affix the FedEx label.
  4. Drop off your package at a staffed FedEx location and ask for a receipt — this serves as proof of insured shipping.

Once your piece arrives safely, I’ll inspect it to ensure it’s in original condition. Refunds are typically processed within 5 business days and will be returned to your original payment method.

Resizing

I offer one complimentary ring resizing within one year of purchase, including free shipping both ways.
Some designs — such as eternity bands, alternative metals, or certain custom pieces — may not be resizable. I’ll always confirm before beginning any work.

A Note on International Orders

For international returns or repairs, all shipments must be sent back to the same country where the original order was delivered to avoid import duties or customs fees.

If you have any questions or need help with your return, exchange, or resize, please don’t hesitate to reach out. I’ll make sure the process is as smooth and stress-free as possible.

Warmly,
Reed Yoder
Reed Yoder Designs